Air India has introduced a new service that allows international passengers to check in their baggage at Delhi Metro stations. This initiative, which extends the already existing service for domestic travelers, is designed to enhance the travel experience for outstation passengers by enabling them to explore the city without the burden of their luggage. The service is available at two key metro stations in Delhi: New Delhi and Shivaji Stadium.
Convenient Baggage Drop and Check-In Service
Air India has partnered with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) to offer this convenient check-in and baggage drop service for international flights. This service aims to streamline the travel process, allowing passengers to check in their baggage at the metro stations before proceeding to the airport. Once checked in, the baggage is securely transferred to the aircraft using advanced automated systems set up by DMRC and DIAL.
Service Details
The new facility operates daily from 0700 hrs to 2100 hrs. For domestic flights, passengers can check in their baggage between 12 hours and 2 hours before departure. For international flights, the check-in window is between 4 hours and 2 hours before departure. This initiative is particularly beneficial for travelers coming from distant locations, as it allows them to drop off their baggage early and enjoy a hassle-free exploration of Delhi.
Enhancing Travel Experience
Rajesh Dogra, Chief Customer Experience Officer at Air India, stated, “Our partnership with DMRC and DIAL demonstrates our dedication to providing a seamless and enhanced travel experience for our passengers. This initiative offers a cost-effective solution for travelers coming from distant locations and helps reduce congestion at the airport, leading to a smoother experience for all our customers. Alongside other technological advancements like DigiYatra and self-baggage drop machines at airport terminals, this service significantly improves the convenience and satisfaction of our customers.”
Old & New Delhi Full-Day Sightseeing Tour
Swift and Hassle-Free Journey
The Delhi Metro, with a frequency of every 10 minutes, ensures a swift and hassle-free journey to the airport. The metro ride takes just 19 minutes to reach the departure level at Delhi Airport Terminal 3, making it an efficient and convenient option for passengers.
This new service by Air India is set to revolutionize the travel experience for international passengers, offering them greater flexibility and convenience. Whether you’re traveling for business or leisure, this initiative ensures that your journey is as smooth and enjoyable as possible.
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FAQs
1. Which Delhi Metro stations offer the baggage check-in service for Air India international flights?
- The baggage check-in service for Air India international flights is available at New Delhi and Shivaji Stadium metro stations.
2. What are the operating hours for the baggage check-in service at the metro stations?
- The baggage check-in service operates daily from 0700 hrs to 2100 hrs.
3. How early can I check in my baggage for international flights at the metro stations?
- For international flights, passengers can check in their baggage between 4 hours and 2 hours before departure.
4. How does the baggage get transferred from the metro stations to the aircraft?
- Once checked in at the metro stations, the baggage is securely transferred to the aircraft using advanced automated systems set up by DMRC and DIAL.
5. Does the baggage check-in service at the metro stations also apply to domestic flights?
- Yes, the service extends to domestic flights as well. Passengers can check in their baggage for domestic flights between 12 hours and 2 hours prior to departure.
